Authorized Representative Services

Privacy Policy

Welcome to the MDSS website. We appreciate your interest in our company. Protection of the personal data you entrust to us is a priority and we want you to feel safe and secure when you visit our website or use our online offers.

The following privacy policy statement serves to inform about the processing of your personal data within the scope of our Internet services.

Medical Device Safety Service GmbH
Schiffgraben 41
30175 Hannover
Tel: 0511 6262 8630  
Fax: 0511 6262 8633


In the following cases, personal data are processed:
a.If you visit our website, the browser you used automatically sends information to the server of our website. This information is temporarily stored in a log file. The following information may be collected without your intervention and stored until automated deletion:
• IP address of the requesting computer (currently not collected),
• date and time of access,
• name and URL of the retrieved file,
• Website from which access is made (referrer URL),
• the browser used and, if applicable, the operating system of your computer as well as the name of your access provider.
In addition, we use cookies and analysis services when visiting our website.

b. For inquiries about quotes and any kind of telephone inquiries, you have the option to contact us using the forms offered on the website. For this purpose, it is necessary to provide the information required so that we know the origin of the request, which assist us in preparation in advance.

c. If you would like to send us a job application or advertised position or apply on your own initiation, we will process your submitted documents and personal data.
In case of these applications we need your name, address and other contact details, date and place of birth, nationality and qualification certificates. It is possible to provide additional information which from your point of view would be advantageous to establish an employment relationship.
d. Newsletter Registration - When you subscribe to our newsletters, we will collect your e-mail address. The data specified will be processed.

We use only the voluntarily provided personal data, only for the agreed purpose, and only to the required extent.

a. The data mentioned are processed by us for the following purposes:
• Ensuring a smooth connection of the website,
• Ensuring a comfortable use of our website,
• Evaluation of system security and stability
• for further administrative purposes.
The legal basis for data processing is Art. 6 (1) lit. f GDPR. Our legitimate interest follows from the data collection purposes listed above. In no case do we use the collected data for the purpose of drawing conclusions about you as an individual.

b. The processing of data for the purpose of contacting us / requesting a quotation / telephone contact with us is handled in accordance with Art. 6 (1) lit. b GDPR on the basis of a pre-contractual measure. If a contract is established, the data can be included in our customer care service. The data will not be processed for any further purpose.

c. The data processing serves the purpose for the establishment and implementation of an employment relationship according to Art. 88 GDPR in conjunction with § 26 BDSG. In case of a positive decision, the personal data will be included in our personnel file and will follow the purpose of the "employee management" procedure.

d. If, pursuant to Art. 6 (1) lit. a GDPR you have expressly consented, we use your e-mail address to regularly send you our newsletter.

A transfer of your personal data to third parties for purposes other than those listed below does not take place .

We share your personal information to third parties only if:
• You have given explicit consent according to Art. 6 (1) lit. a GDPR
• The transfer according to Art. 6 (1) lit. f GDPR is required to assert, exercise or defend legal claims and there is no reason to assume that you have a predominantly legitimate interest in not disclosing your data,
• In the case that disclosure is a legal obligation according to Art. 6 (1) lit. c GDPR,
• This is legally allowed according  to Art. 6 (1) lit. b GDPR and is required to enter into a contract with you.
Any data transfer to third countries takes place only, as far as you have given us your consent.

a) Cookies are stored in your browser as so-called session cookies and are automatically deleted after leaving the website. The duration of storage in this case follows from the technical functionality of the browser you are using.

b) Personal data sent to us in connection with a contact request on our website will only be stored for the duration of the processing of the request. If a contract is signed, the information you provide can be stored in our customer care system on a regular basis for 10 years, unless there is another legal obligation that obliges us to retain it for a longer period of time.

c) The personal data collected will be in case of:
a. Rejection: Saved for at least three months. The longest storage period at most six months.
b. Recruitment: Our retention periods apply. The information you are given will be provided to you upon recruitment.

d) Your specified personal data will be stored until revoked.

We would like to point out that we will delete your data if storage thereof is prohibited (especially if the data is incorrect and a correction is not possible). In lieu of deletion, it will be blocked, if legal or other obstacles are in the way (for example, special retention obligations based on commercial and tax regulations).

If processing of your personal data is based on legitimate interests in accordance with Art. 6 (1) lit. f GDPR, you have the right to file an objection against the processing of your personal data in accordance with Art. 21 GDPR, provided that there are reasons for this arising from your particular situation, or the objection refers to direct advertisement. In the latter case, you have a general right to object, which is implemented by us without specifying any particular reason.
If you would like to exercise your right of revocation or objection, please send an e-mail to

The data subject is entitled to access the personal data concerned and to rectify or delete them or restrict their processing. Furthermore, you have a right to object to the processing.

The data subject is entitled to data portability.

You have the right to file a complaint with the supervisory authority.

There is no legal obligation for you to provide personal data.
Under certain circumstances, we may perform an automated profiling, with the aim of evaluating personal aspects. We may use these profiling measures in the following cases:
Due to legal and regulatory requirements, we are committed to combating money laundering, the financing of terrorism and property-related offenses. In this regard, data evaluations (including comparison with legally prescribed lists) are carried out.

This website uses the Google Maps product of Google Inc. By using this site, you consent to the collection, processing, and use of the automated data collected by Google Inc, its agents and third parties.
Use of "Google Maps" and information obtained through "Google Maps" is subject to the Google Terms of Use
and the additional terms and conditions for "Google Maps"


Auf dieser Website werden unter Einsatz der Webanalysedienst-Software Matomo (, einem Dienst des Anbieters InnoCraft Ltd., 150 Willis St, 6011 Wellington, Neuseeland, („Mataomo“) auf Basis unseres berechtigten Interesses an der statistischen Analyse des Nutzerverhaltens zu Optimierungs- und Marketingzwecken gemäß Art. 6 Abs. 1 lit. f DSGVO Daten gesammelt und gespeichert. Aus diesen Daten können zum selben Zweck pseudonymisierte Nutzungsprofile erstellt und ausgewertet werden. Hierzu können Cookies eingesetzt werden. Bei Cookies handelt es sich um kleine Textdateien, die lokal im Zwischenspeicher des Internet-Browsers des Seitenbesuchers gespeichert werden. Die Cookies ermöglichen unter anderem die Wiedererkennung des Internet-Browsers. Die mit der Matomo-Technologie erhobenen Daten (einschließlich Ihrer pseudonymisierten IP-Adresse) werden auf unseren Servern verarbeitet. .
Die durch das Cookie erzeugten Informationen im pseudonymen Nutzerprofil werden nicht dazu benutzt, den Besucher dieser Website persönlich zu identifizieren und nicht mit personenbezogenen Daten über den Träger des Pseudonyms zusammengeführt.
Wenn Sie mit der Speicherung und Auswertung dieser Daten aus Ihrem Besuch nicht einverstanden sind, dann können Sie der Speicherung und Nutzung nachfolgend per Mausklick jederzeit widersprechen. In diesem Fall wird in Ihrem Browser ein sog. Opt-Out-Cookie abgelegt, was zur Folge hat, dass Matomo keinerlei Sitzungsdaten erhebt. Bitte beachten Sie, dass die vollständige Löschung Ihrer Cookies zur Folge hat, dass auch das Opt-Out-Cookie gelöscht wird und ggf. von Ihnen erneut aktiviert werden muss.

Google Webfonts

Um unsere Inhalte browserübergreifend korrekt und grafisch ansprechend darzustellen verwenden wir auf dieser Website Scriptbibliotheken und Schriftbibliotheken wie z. B. Google Webfonts ( Google Webfonts werden zur Vermeidung mehrfachen Ladens in den Cache Ihres Browsers übertragen. Falls der Browser die Google Webfonts nicht unterstützt oder den Zugriff unterbindet, werden Inhalte in einer Standardschrift angezeigt.

Der Aufruf von Scriptbibliotheken oder Schriftbibliotheken löst automatisch eine Verbindung zum Betreiber der Bibliothek aus. Dabei ist es theoretisch möglich – aktuell allerdings auch unklar ob und ggf. zu welchen Zwecken – dass Betreiber entsprechender Bibliotheken Daten erheben.

Die Datenschutzrichtlinie des Bibliothekbetreibers Google finden Sie hier:

Sharing-Funktionen von AddThis
Innerhalb unseres Onlineangebotes wird der Dienst "AddThis" (1595 Spring Hill Rd Suite 300 Vienna, VA 22182, USA) zum Teilen von Inhalten dieses Onlineangebotes innerhalb sozialer Netzwerke eingesetzt (sog. Sharing).

Die Nutzung erfolgt auf Grundlage unserer berechtigten Interessen, d.h. Interesse an einer Verbreitung unseres Onlineangebotes gem. Art. 6 Abs. 1 lit. f. DSGVO.

AddThis nutzt die personenbezogenen Informationen der Nutzer für die Zurverfügungstellung und das Ausführen der Sharing-Funktionen. Darüber hinaus kann AddThis pseudonyme Informationen der Nutzer zu Marketingzwecken nutzen. Diese Daten werden mithilfe von sog. "Cookie"-Textdateien auf dem Computer der Nutzer gespeichert. Datenschutzerklärung:, Opt-Out:

This privacy policy is currently valid and is made as of  24 May 2018.
As a result of the further development of our website and offers thereof, or due to change in legal or regulatory requirements, it may become necessary to adapt this privacy policy. The currently valid privacy policy can be accessed and printed on the website at any time.


Schiffgraben 41
30175 Hannover